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                                                              Update on member enrollment forms

                                                              The clause under the part of "Authorisation, Declaration and Consent" which authorises employers, banks and trustees, etc to disclose information to BCT in circumstances necessary has been deleted from the member enrollment forms below to align with our new practices. For members having used the previous version of the forms, please be advised that the authorisation given under the clause has been treated as abolished (ie as though it has never been given).

                                                              • BCT (MPF) Pro Choice - Member Enrollment Form (Ver.16a-042015) and Personal Account Member Application Form (Ver.15a-042015)
                                                              • BCT (MPF) Industry Choice - Member Enrollment Form (Ver.15a-042015), Personal Account Member (Ver.15a-042015) and Casual Employee Application Form (Ver.12a-042015)

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                                                              Feedback – Compliments / Suggestions / Complaints

                                                              We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.