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                                                              Beware of Fraudulent Website

                                                              BCT Group would like to alert customers and the public to a fraudulent website https://www.bct-tw.com which seeks to pass off as our website. We declare that we have no connection with that website and we do not operate any related business outside Hong Kong. We would strongly advise against operating or providing any information to that website in any way and any person engaging in such activities with that website would be doing so at his/her own risk.

                                                              Our official website is www.bcthk.com. If customers would like to login to their online accounts, they are advised to type the official website address directly into Internet browsers.


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                                                              We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.