MPF/ORSO
                                                               
                                                               

                                                              How Does the Upgrade of “BCT MPF” App Affect You?

                                                              As a customer caring about your MPF, have you managed your account with the "BCT MPF" app recently? Our app has undergone a system ungrade recently and if you are an app user using "biometric authentication" (i.e. fingerprint / facial recognition) to login your account, please take note of the following arrangement.

                                                              When you login the account via app again, you will be asked to update the app and reset the "one-time device token". Please rest assured that you only need to complete the simple instructions displayed on the mobile screen, and then you can continue to use "biometric authentication" service to login to your account.

                                                              If you are unable to complete the above procedure before December, on top of updating the app, you will be asked to re-register for the "biometric authentication" service. To avoid the above situation, you are advised to login the app now and complete the simple procedure of resetting the "one-time device token".

                                                              If you have not yet downloaded the "BCT MPF" app, download now on App Store or Google Play to embark on the MPF eJourney.


                                                              Please call our Employer Hotline at 2298 9388 for details. Our representatives will also be glad to meet you in person to discuss your specific needs and to assist you to set up a plan with BCT.

                                                              Start Up Kit

                                                              Start Up Kit

                                                              You can download the start up kit to set up the plan.

                                                              Update Company Information

                                                              To keep you and your employees informed of the latest MPF related information and investment performance, please keep us updated of your company details including:

                                                              1. Company name
                                                              2. Correspondence address
                                                              3. E-mail address
                                                              4. Contact person and contact telephone number
                                                              5. Any other relevant information

                                                              You are also advised to change the authorised signer of your company resulting from staff movement.

                                                              What to Do

                                                              Step 1
                                                              Complete Form
                                                              Complete Form
                                                              Step 2
                                                              Submission
                                                              Submission

                                                              Send the original forms to us as soon as the information becomes effective.

                                                              If you are self-employed person, you can simply call our Member Hotline at 2298 9333 or visit any branch of our servicing banks. For details, please click here.