It is easy to start up a plan with us.
Self-employed person
If you are self-employed person, you can simply call our Member Hotline at 2298 9333 or visit any branch of our servicing banks. For details, please click here.
Employer
Please call our Employer Hotline at 2298 9388 for details. Our representatives will also be glad to meet you in person to discuss your specific needs and to assist you to set up a plan with BCT.
Start Up Kit
You can download the start up kit to set up the plan.
Update Company Information
To keep you and your employees informed of the latest MPF related information and investment performance, please keep us updated of your company details including:
- Company name
- Correspondence address
- E-mail address
- Contact person and contact telephone number
- Any other relevant information
You are also advised to change the authorised signer of your company resulting from staff movement.
What to Do
Step 1
Complete Form
- Change general information: Complete the Information Update Form [FORM REF. IU (ER)] (For Participating Employer)
- Change your company’s authorized signer: Complete the Authorised Signature Specimen Form [FORM REF. AS (ER)]
Step 2
Submission
Send the original forms to us as soon as the information becomes effective.
Feedback – Compliments / Suggestions / Complaints
We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.