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                                                              Overview

                                                              With corporate governance, sustainability and sense of purpose as the foundation, BCT is committed to serving and creating value for all stakeholders. To sustain our business success, we recognise that Environmental, Social and Governance ("ESG") factors form a sound foundation in running a responsible and sustainable organisation, and discharging our fiduciary duties for the best interests of pension plan members and fund investors. Therefore, we incorporate ESG practices in every aspect of our business to ensure sustainable operations, innovate our products and services, make responsible investments, and improve the environment and the community around us.

                                                              Sustainability is a continuing process and we actively review how ESG issues may affect our business. As no opportunity comes without risk, we will do business in the right yet responsible way. An ESG taskforce was formed in 2020 to assess and manage ESG related issues in the company.

                                                               

                                                              We have been recognised…

                                                              csr awards

                                                              Read the full list of our corporate awards.

                                                               

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                                                              Feedback – Compliments / Suggestions / Complaints

                                                              We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.