| Particulars | Website | Smartphone Apps | 24-hour IVRS | Member Hotline | Servicing Bank Branches |
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| Perform fund switching / change of investment instruction |  |
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| Check fund price | |
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| Update Information | |
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| Change PIN | |
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| Check balance and contribution record | |
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| Obtain product / investor education information | |
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| Handle enquires | |
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| Obtain e-Statement | |
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| Obtain administrative forms | |
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| Submit documents | |
We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.
