Investment Views from Managers
                                                               
                                                               

                                                              Feedback – Compliments / Suggestions / Complaints


                                                              Feedback – Compliments / Suggestions / Complaints

                                                              We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.

                                                              Contact Us

                                                              Various Channels

                                                              Hotline
                                                              Member Hotline: 2298 9333
                                                              Employer Hotline: 2298 9388
                                                              Government Employee Hotline: 2298 9393
                                                              Email
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                                                              Fax
                                                              General Fax: 2520 0303
                                                              Pension Services Fax: 2992 0507
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                                                              Macy LiveChat
                                                              (Office Hour)

                                                              Office

                                                              Office Hour:
                                                              Monday to Friday
                                                              9:00am – 6:00pm
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                                                              You may make use of the following electronic form to contact us.

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                                                              Some of the information contained herein including any expression of opinion or forecast has been obtained from or is based on sources believed by us to be reliable, but is not guaranteed and we do not warrant the adequacy, accuracy, reliability or completeness of such information obtained from or based on external sources. The information is given on the understanding that independent investment advice should be sought when making investment decisions; that it will not be relied on in the making of investment decision and that any person who acts upon it or otherwise changes his or her position in reliance thereon does so entirely at his or her own risk. This is not an offer to buy or sell or a solicitation or incitement of offer to buy or sell any securities referred to herein, save for BCT (MPF) Pro Choice, BCT (MPF) Industry Choice, BCT Premier Pooled ORSO Retirement Plan and their underlying constituent funds. It should also be appreciated that under certain circumstances the redemption of units/shares may be suspended. Investment involves, in particular, risks associated with investment in emerging and less developed markets. Please refer to the relevant prospectus for details. Past performance is not indicative of future performance.

                                                              Information contains on this webpage is for reference only. The views and opinions as expressed therein may vary as the market changes.